Technology Help Desk - 9900

Grade Level: 9-12                         No. Semesters: 2

Fee: None                                     Credit: 1-Practical Arts

Prerequisites: Permission

This course is designed to introduce the student to the elements of information technology help desk operations and support.  In a collaborative effort to support Nixa High School's technology initiatives, students will learn the project-management and technology skills required to assist clients with the operation and maintenance of digital technology.  Students will receive training in customer service, hardware maintenance, cloud product usage, digital media display, classroom device management, etc.