Adv Technology Help Desk - 9902
Grade Level: 10-12 No. Semesters: 2
Fee: None Credit: 1-Practical Arts
Prerequisites: "B" average in "Technology Help Desk" AND teacher permission
This course is designed to build on the elements of information technology help desk operations and support presented in the prerequisite Student Help Desk class. Students will collaborate with Nixa Public School students and staff, as well as partner institutions, on technology-related projects to assist clients with the operation and maintenance of digital technology. In addition, students will receive advanced training in project management, customer service, hardware maintenance, cloud product usage, digital media display, classroom device management, etc.